| Check It Out
Bob in Pittsboro continues to defend the lame Bank of America greeter. (If you're new to this debate, a couple of weeks ago we wrote about being faux customer-serviced by a BOA greeter, who pretended to be concerned about our needs. Bob shot back that we were a "grouch" for not appreciating BOA's interest in us, its valued customer. We responded with a list of things we could have done in the 15 minutes we had to wait to see our senior personal banker.) Today, Bob continues to portray BOA as the victim."Not only a grouch," writes Bob, "but a poor planner. From BOA's Web site, here's what you could have done online ... . " He goes on to list several things that can be done with online banking -- which we have and use, thank you very much, Bob. Several things except what we needed to do, which was transfer funds from a CD account to checking, a simple task that we should not have to enlist the aid of an SPB in the first place! Which adds to our, yes, grouchiness!Bob concludes by offering one more thing we could have done in the 15 minutes we waited to see our SPB: "Try doing the 15-Minute Desk Workout (www.youtube.com/watch?v=nKCPcRcJmqc) in the bank lobby.
Arrest warrant highlights
In the affidavit, Waco police detective Charles Jaquith says he obtained records by subpoena for several banks where Mills and Downtown Waco did business. The investigation found the following: * Mills wrote 121 checks from Downtown Waco Inc. to herself, cashing some and putting some into her account at First National Bank of Central Texas. Other Downtown Waco Inc. checks were deposited into the account of her son, Richard Coke Mills Jr., at Bank of America. * Mills diverted into her private account at least 10 checks intended for Downtown Waco Inc., worth $19,939. That included checks of several thousand dollars from Kelly Realtors, Waco Independent School District, the Waco Tribune-Herald, McLennan Community College and Baylor University. * Mills wrote $40,800 checks to herself from a Downtown Waco Inc.
BofA launches football-related sweepstakes
Bank of America Corp. has launched a six-week sweepstakes to encourage saving through its Keep the Change program. Through the promotion, dubbed Monday Morning Quarterback, customers can win prizes that include a trip for two to Super Bowl XLII in Arizona. Participants also will vie for weekly prizes such as a refund equal to one-quarter of their weekend spending. Customers can go to www.bankofamerica.com/quarterback for information and to enroll. Keep the Change customers have each check-card purchase rounded up to the next whole dollar amount. The difference is transferred from their checking account to their savings account. "Through the Monday Morning Quarterback promotion, we hope to highlight the importance of saving and remind customers that they can join the more than 6.5 million customers who have already saved more than $620 million just by enrolling in Keep the Change and using their debit cards for everyday purchases," says Susan Faulkner, deposits and student-lending executive.
Ailing E-Loan eyes checking, credit cards
Internet bank E-Loan Inc. plans to expand its non-mortgage product lines in 2008 after the housing downturn forced it to lay off 44 percent of the work force at its Pleasanton headquarters. Preparing to weather a down housing market, E-Loan plans to offer a "transactional account," or a checking-account equivalent, that will pair with its savings and CD products, E-Loan President Mark Lefanowicz said. The bank will also begin offering credit cards and expand its student-loan program in 2008. The 410-job reduction announced Nov. 8 was the second this year for E-Loan, a subsidiary of Banco Popular North America, owned by Popular Inc. of San Juan, Puerto Rico. A February restructuring by the parent company cost nearly three dozen E-Loan employees their jobs as Popular's U.S.
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